NetMotion Wireless Announces Siebel CRM Mobilization Program
Organizations can now mobilize sales and field teams to access critical customer data in real time
Seattle—May 3, 2004— In response to growing demand from Siebel customers who need to provide field workers with full functionality, real-time wireless access to their CRM applications but do not want to undertake a Siebel upgrade, NetMotion Wireless Inc. today announced availability of its Siebel CRM Mobilization Program. The program, which coincides with commercial availability of NetMotion Mobility XE™, is designed to help customers extend use of existing CRM deployments over wireless networks without necessitating application or infrastructure development.
NetMotion Wireless, the market leader in mobility management software, has a proven record of enabling continuous, secure, real-time wireless access to existing mission-critical enterprise applications. The company already has more than 350 customers supporting tens of thousands of mobile workers.
"Initial Siebel CRM implementations typically cost millions and take months to complete. To make their CRM deployment 'mobile' via a Siebel upgrade, current customers can expect to spend at least double the cost of their initial implementation in professional services—not to mention months of additional planning, coding, installation, and testing," said Timothy Blank, senior vice president of LoyalTree Consulting based in Seattle, WA. "We recommend that customers seek alternative solutions for extending their existing Siebel CRM applications wirelessly."
In a recent primary research study of 200 enterprise IT decision makers, 34 percent named CRM as the most used application by field workers and nearly 53 percent expect CRM to be the most used application 12 months from now (source: Cascade Strategies Inc.).
NetMotion Mobility XE solves critical mobile computing issues related to intermittent connectivity, slower wireless network speeds, spotty network coverage and network security. With Mobility XE installed on laptops, tablets or PDAs, enterprises can extend the usefulness of existing Siebel CRM deployments without limiting application functionality. Historically, such limited functionality has forced field workers to rely on off-line customer and product data.
"Customers have been asking us how to leverage their investments in Siebel CRM so field sales and support teams can increase efficiencies and stay competitive," said Steve Cullen, CEO of NetMotion Wireless. "NetMotion Mobility extends the infrastructure that customers have already deployed so mobile workers can access information fast, reliably and seamlessly using any wireless LAN or cellular data network."
Mobility XE Policy Management also allows IT managers to control bandwidth usage and wireless data costs. Mobility XE is completely transparent to users and enables them to roam between all available IP-based wireless networks. Mobility XE creates a secure, reliable environment in which enterprises can easily deploy any IP-based application, including the most complex CRM, enterprise resource planning (ERP) and sales automation systems, over wireless networks.
A white paper from NetMotion Wireless is available at www.netmotionwireless.com for persons who want to know more about mobilizing existing CRM deployments without expensive and time-consuming upgrades.
About NetMotion Wireless Inc.
NetMotion Wireless is the developer of Mobility XE, an easily deployed, software-only mobile computing solution that provides continuous, secure connectivity to enterprise wireless networks. NetMotion Mobility XE enables mobile workers to operate as effectively on wireless networks as they do on wired ones—with secure, uninterrupted access to the same data and applications available on their desktop PCs. More than 350 leading organizations now use Mobility to eliminate the frustration and complexity of managing their mobile computing deployments. The company has won more than 20 awards, including Technology of the Year (Wireless Networking) from InfoWorld magazine, Business Product of the Year from the WSA, and Investors' Choice/Most Likely to Succeed at the Technologic Partners' Wireless Ventures conference. For more information about NetMotion Wireless or its products, please visit. For more information about NetMotion Wireless or its products, please visit www.netmotionwireless.com, call (206) 691-5500, or write 701 N. 34th Street, Suite 250, Seattle, Wash. 98103.
